Privacy Policy

Effective date: July 1, 2021

Introduction

At ESO1000 (Ecommerce Standard Organization), we take our responsibility to protect the privacy and confidentiality of our user’s information very seriously. This Privacy and Security Policy describes how ESO1000 collects and uses personally identifiable information that we obtain in the course of providing our services, whether you are an online store owner, a buyer at ESO1000 certified site, or a visitor to ESO1000’s domain websites (eso1000.org and eso1000.com).

Information Collection and Use

For Online Stores

ESO1000 collects information from our certified Online Stores at several different points on our web sites, which we then use to provide our services to you and to operate our business in a way that serves our customers efficiently and effectively.

Registration for ESO1000’s Services

To apply to become ESO1000 Certified, you must first complete the application form. The application form will ask for contact information (such as name, email address, phone number and mailing address).

We collect information about you and/or your business in order to qualify for ESO1000 certification and services. Your contact information may be used to explain our services, to send invoices, and to resolve problems related to consumer purchases.

We collect information about you and/or your business from the following sources:

Information we receive from you on our application or other forms;
Information about your performance in your dealings with us, our buyers, our affiliates or others;
Information we receive from a consumer problem reporting, or any other authoritative sources; and
Information from publicly available online sources.
For Customers Who Buy from ESO1000 Certified Ecommerce Stores

ESO1000 collects information from shoppers who visit ESO1000 Certified Online Stores. ESO1000 collects certain non-personally identifying information such as IP addresses, browser types, domain names, time and date stamps, referring URLs, pages viewed, number of clicks, and other usage data. We use this information to analyze trends, to track visitors’ movement in the aggregate, and to gather general information about which pages are visited – all to improve ESO1000 services.

ESO1000 collects certain personally identifiable information when a transaction occurs so that we can issue you a money back guarantee for your purchase from an ESO1000 Certified Online Store.

If a Buyer needs to check their benefits, make a claim, report a problem or to report a suspected misuse of the ESO1000 Certification label, then the buyer must Report a Problem to ESO1000. When filing a report, we require that buyers provide their name, email address, city, name of the web site, URL, and a description of the issue they are reporting. We will use that information to investigate and to resolve buyer benefit claims, including contacting both the buyer and the online store when necessary.

ESO1000 may use the above data in anonymized or aggregate form to provide and improve its services and to develop new services.

For All ESO1000 Users

Information Automatically Collected by our Site

ESO1000 automatically collects certain non-personally-identifying information through the use of log files, which include information such as your IP address, browser type, domain name, time and date stamps, referring URL, pages viewed, and number of clicks. We use this information to analyze trends, administer the site, track visitors’ movement in the aggregate, and gather general information about which pages are visited. We may also use this information to improve existing services and to develop new services.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at cs@eso000.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Profile

We may store information that we collect through cookies and/or third parties to create a profile of visitors that interact with the ESO1000 services. This profile is used to tailor a user’s visit to our Website and to direct pertinent communications to them.

Disclosure of Information

We do not disclose, sell or rent any personally identifiable information collected through our services whether publicly available elsewhere or not, except as disclosed in this policy or as required by law.

We may share personally identifiable information we collect to third parties to enable other functions of our service, however, we require that such a third party may not use the personally identifiable information for any unrelated purposes

Other Third Parties

ESO1000 may disclose usage statistics that do not contain personally identifiable information to third party web analytics companies.

By Law

Though we will at all times act in a way that respects your privacy, we may need to disclose personally identifiable information when required by law where we have a good-faith belief that such action is required by law, or to prevent or detect a fraud, security or technical issue, or to protect against imminent harm to the rights, property or safety of our users, ESO1000, or the public as required or permitted by law.

Business Transitions

In the event ESO1000 is party to a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, personally identifiable information will, in most instances, be part of the assets transferred. In that event the new owner of the company and/or its assets chooses to establish a different privacy policy going forward, it will give notice of that change as well as any choices you may have regarded personally identifiable information.

No Spam or Spoofing

ESO1000 does not tolerate spam or spoofing. To report ESO1000-related spam or spoof emails, please forward the email to cs@eso1000.org

Security

Protecting personally identifiable information is a top priority. ESO1000 restricts access to personally identifiable information about you only to those employees who need to know that information to provide products or services to you.

ESO1000 maintains physical, electronic, and procedural safeguards to eliminate and reduce security and piracy vulnerabilities and to guard personally identifiable information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Changes to Privacy Policy

If we amend this policy at any time, we will inform you of the changes as required by law. We will post changes to this Privacy Policy on our Web site, and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If we make any material changes to this policy, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

Links

The ESO1000 site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy policies of other Web sites. This Privacy Policy applies solely to information collected by ESO1000’s Web sites and other business processes that are within our direct control.

General

Questions?

If users have any questions about privacy issues or the security of our Web site, you can send an email to cs@eso1000.org

Minors

ESO1000’s websites, products, and services are neither developed for, nor directed at, children (those under 18 years of age). If you believe your child has provided ESO1000 with personally identifiable data through ESO1000 Money Back Guarantee, and you would like to have the data removed, please contact us.

If you have questions or concerns regarding ESO1000’s privacy policy, please first contact Customer Support by:

email: cs@eso1000.org